Terms and Conditions

§1 Validity towards entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop https://maralmoebel.de.

(2) If the contract is concluded, the contract comes with it

maralmoebel.de
Living furniture Hamburg
Heestweg 23
22143 Hamburg

Sales tax identification number (VAT number): DE 189341623

conditions.

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking on the “Checkout” button
3) Login to the online shop after registering and entering your login details (email address and password) or checking out as a guest (without registration)
4) Enter the delivery address
5) Selection of the desired delivery method
6) Select the desired payment method
7) Re-checking or correcting the respective data entered
8) Binding dispatch of the order by clicking the “order” or “buy” button

Before the order is bindingly sent, the consumer can go back to the website on which the customer's information is recorded and correct input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can view the terms and conditions at any time at https://maralmoebel.de/pages/agbs .

§3 Prices, shipping costs, payment, due date

(1) The prices stated include statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying in advance, direct debit, credit card, invoice or PayPal. This is done using the corresponding payment options, which you can find under “Checkout” before completing the order.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. Delivery takes place within 4 working days at the latest (exception: products that are sent by a freight forwarder). In the case of payment in advance, the deadline for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the end of the deadline falls on a Saturday, Sunday or a public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over to the buyer.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity:

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason.

The cancellation period is thirty days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (WohnMöbel hamburg | Maralmoebel.de), Heestweg 23, 22143 Hamburg info@maralmoebel.de , Germany, by means of a clear statement (e.g. a letter sent by post, fax or e-mail). Email) about your decision to revoke this contract.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts: Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer are tailored, contracts for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have to be repaid immediately and at the latest within fourteen days from the day on which we received the return of the package. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We will send you a return slip for free return shipping. With standard shipping, we bear the costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

We can refuse the refund until we have received the goods back or until we have received information from our transport service provider that the package has been lost, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To WohnMöbel Hamburg (Maralmoebel.de), Heestweg 23, 22143 Hamburg info@maralmoebel.de , Germany

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

- Date

(*) Delete what is not applicable.

End of revocation

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§7 Warranty

The statutory warranty regulations apply.

§8 Contract language

As contract language german will be available exclusively.

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§9 Customer service

Our customer service for questions, complaints and objections is available to you on weekdays from 9:30 a.m. to 5:00 p.m. by email at info@maralmoebel.de .

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§10 Payment by invoice and financing

In collaboration with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna.

Klarna invoice

When you purchase on account with Klarna, you always receive the goods first and you always have a payment deadline of 14 days. The complete terms and conditions for purchasing on account can be found here .

§10 Online dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/ find. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Conditions as of 07-2023

These terms and conditions were created by agb.de